Terms & Conditions
Definitions and interpretation
1. In this Agreement, the following words and expressions shall have the following meanings:
“Affiliate” means, with respect to a Party, any corporation, firm, partnership, or other entity, which directly or indirectly owns, is owned by or is under common ownership with such Party, and any person, corporation, firm, partnership, or other entity actually controlled by, controlling, or under common control with such Party. For purposes of this definition, ownership shall mean the ownership of securities representing at least 50% of the voting power of the relevant entity on matters submitted to the equity holders of such entity generally, or otherwise having the ability to direct the affairs of such entity;
“Applicable Data Protection Law”: all worldwide data protection and privacy laws and regulations applicable to the personal data in question, including, where applicable, EU Data Protection Law
“Authorised Client User” means an employee or independent contractor of the Client who is authorised by the Client to access and use the mtribes Platform in accordance with this Agreement;
“Business Day” means a day other than a Saturday, Sunday or a public holiday in Australia;
“Client” means the party identified as such in the Order Form;
“Client Content” means the materials, content, data and other information in whatever form that either:
(a) the Client submits or makes available to Deltatre through the mtribes Platform including data that it retrieves from other sources through the mtribes Platform; or
(b) is generated by the mtribes Platform as a result of its use by the Client (other than mtribes Generated Code).
Client Content shall not include any non-identifiable or aggregated data or information derived from the Client Content by or on behalf of Deltatre;
“Confidential Information” means information that is disclosed before or after the date of this Agreement by or on behalf of one Party (the disclosing Party) to the other Party (the recipient Party):
(a) that is marked as confidential;
(b) that the disclosing Party identifies as confidential to the recipient Party before, during or promptly after disclosure to the recipient Party;
(c) that the recipient Party should reasonably have understood to be confidential, given the manner or circumstances of its disclosure, whether or not that information is marked as confidential or was identified as confidential; or
(d) that relates to the business, affairs, products, trade secrets, technology, knowhow, methodology of supply, developments, finances, employees, customers or service providers of the disclosing Party or its Affiliates. For the purposes of this Agreement, Deltatre’s Confidential Information includes the mtribes Platform and the Documentation and the Client’s Conditional Information includes the Client Content;
“Contract Year” means:
(a) for all Contract Years, other than the last Contract Year, a period of twelve calendar months starting on the Start Date or an anniversary of the Start Date; and
(b) for the last Contract Year, the period from the relevant anniversary of the Start Date to the date of termination or expiry of this Agreement;
“Default” means any breach of contract, negligence or other act, omission or event that gives rise to the liability in question;
“Deltatre” means the party identified as such in the Order Form;
“Deltatre Billing Contact” means the individual identified as such in the Order Form;
“Documentation” means the documentation (as, subject to Clause 4.2, may be updated by Deltatre from time to time) which describes:
(a) the functional specification for the mtribes Platform;
(b) the service description for the Services;
(c) the service levels applicable to the mtribes Platform and Services;
(d) the Service Plans; and
(e) any other materials or policies relating to mtribes.
as set out in [x] or such other site as Deltatre notifies the Client from time to time;
“End Date” means the date of expiry or termination of this Agreement;
“Fees” means the fees for the provision of the mtribes Platform and Services for the applicable Service Plan as calculated in accordance with the Documentation together with any other charges referred to this Agreement;
“Free Trial” means where Deltatre has agreed to provide the mtribes Platform and Services to the Client on a limited time basis for no charge;
“Force Majeure” means the occurrence of any cause or event that is beyond the reasonable control of the affected party, provided that the affected party is without fault in causing or failing to prevent such occurrence;
“Insolvency Event” means in relation to a person, that the person ceases or threatens to cease to carry on business, is unable to pay its debts within the meaning of the Insolvency Act 1986 section 123 (without the need for a determination by a court), has an administrator, receiver, administrative receiver or manager appointed over the whole or any part of its assets, enters into any composition with creditors generally, or has an order made or resolution passed for it to be wound up (otherwise than in furtherance of any scheme for solvent amalgamation or solvent reconstruction) or undergoes any similar or equivalent process in any jurisdiction or undergoes any other arrangement which affects the rights of creditors;
“Intellectual Property Rights” means all intellectual property rights, including patents, supplementary protection certificates, petty patents, utility models, trade marks, database rights, rights in designs, copyrights (including rights in computer software) and topography rights (whether or not any of these rights are registered, and including applications and the right to apply for registration of any such rights) and all rights and forms of protection of a similar nature or having equivalent or similar effect to any of these which may subsist anywhere in the world, in each case for their full term, and together with any renewals or extensions;
“mtribes Platform” means software (whether in object code or source code form and ail program interfaces, tools or object libraries embedded in that software) features, know-how, design patterns, experience designs, visual designs, user-interfaces, workflows, files, documents, records, notes and other works in any format that form:
(a) the mtribes platform as described in the Documentation;
(b) the mtribes SDK;
(c) the mtribes CLI;
(d) the mtribes Generated Code; and
(e) all new releases, updates, upgrades and modifications to any of the items referred to in (a) or (d) above made by or behalf of Deltatre or its third party licensors from time to time;
“mtribes” means the platform provided by Deltatre that provides real-time, targeted UX control and data-driven personalisation of the Client’s end-user applications;
“mtribes CLI” means the build time command line interface for mtribes as described in the Documentation;
“mtribes Generated Code” means the Client-specific build/run time integration code generated via the mtribes CLI;
“mtribes SDK” means the runtime software development kit for mtribes as described in the Documentation;
“Order Form” means the order form agreed and executed by the parties which sets out the details of the parties, Service Plans and other relevant information which is specific to the mtribes Platform and Services which the Client will receive;
“Party” means a party to this Agreement;
“Service Plan” means the service plan which Deltatre offers to its clients in relation to mtribes which sets out the scope of use of the mtribes Platform and Services (including the number of monthly active users of the Client, features and extras). The Service Plans are described in the Documentation and the current Service Plan applicable to the Client is set out in the Order Form;
“Services” means the provision of support services by Deltatre in respect of the mtribes Platform as described in the Documentation;
“Service Levels” means the service levels for the applicable Service Plan which apply to the provision of mtribes Platform and Services. Service Levels are set out in the Documentation;
“Start Date” means the date on which the Client accepts this Agreement);
“Subscription Period” means the subscription period set out in the Order Form;
“Term” means the period starting on the Start Date and ending on the End Date;
“Value Added Tax” or “VAT” means value added tax as provided for in the Value Added Tax Act 1994;
“Virus” means any computer virus, Trojan horse, worm, software bomb or similar item intending to destroy, damage or corrupt an IT system; and
“You” means the person entering into this Agreement on behalf of the Client.
2. In this Agreement:
(1) a reference to a provision of law is a reference to that provision as extended, applied, amended or enacted from time to time and includes any subordinate legislation;
(2) the singular includes the plural and vice versa;
(3) words denoting persons include bodies corporate and unincorporated associations of persons;
(4) references to this Agreement or DPA or any other agreement or document are to this Agreement DPA or such other agreement as the same may be varied, amended, supplemented, restated, renewed, novated or replaced from time to time;
(5) references to a Party include a reference to its successors and assigns;
(6) the word “including” is by way of illustration and emphasis only and does not operate to limit the generality or extent of any other words or expressions;
(7) references to Clauses are to Clauses of this Agreement;
(8) the headings in this Agreement are for ease of reference and do not affect its interpretation.
Schedule 1 – Data Processing Addendum
Data Processing Agreement
This “Data Processing Agreement” (the DPA) forms part of the Agreement and sets the principles and general rules under which Deltatre shall provide services related to the processing of personal data to the Client.
Whereas Deltatre and the Client have executed an agreement together with the Order Form or any other agreement for the provision of the mtribes Platform and the associated Services by Deltatre to the Client (the “Agreement”).
Whereas the Client Content may include personal data and the Parties enter into this DPA which includes certain supplemental rules to be applied exclusively to Deltatre’s processing of personal data in providing mtribes Platform and associated Services.
Whereas this DPA is neither intended to alter the Clients’ obligations with respect to the Client Materials under the Agreement nor is a standalone agreement being only effective if Deltatre and the Client have signed an Agreement.
Now therefore the parties agree as follows:
Roles of the parties
Deltatre may process Personal Data as a separate and independent controller where it processes personal data relating to Client personnel and Client Authorised Users for the purposes described in Deltatre privacy notice – such purposes hereinafter referred to as “Deltatre Controller Purposes” and Deltatre shall comply with Applicable Data Protection Law in respect to such processing. Client shall provide a privacy notice to Client Authorised Users which provides information, including without limitation a description of the personal data collected, an explanation of how and for which purpose(s) personal data will be used or transferred to third parties (including for the Deltatre Controller Purposes and the Processing Purposes outlined below), and any disclosures that have been made, identifying Deltatre by name and providing the Deltatre’s privacy notice available at this link […]
Other than where it processes Client Data for the Deltatre Controller Purposes, Deltatre shall process Client Data only as necessary to perform its obligations under the Agreement and on the documented instructions from the Client, including with regard to transfers of personal data to a third country or an international organization (“Processing Purposes”), unless required to do so by Union or member state law to which Deltatre is subject. In such a case Deltatre informs the Client of that legal requirement before processing, unless that law prohibits such information on important grounds of public interest.
Description of Processing of Client Data for Processing Purposes
Subject matter of the processing: the Client Data is the subject matter of the data processing for the Processing Purposes.
Duration: the duration of the data processing under this DPA for the Processing Purposes is until termination of the Agreement between the Client and Deltatre, in accordance with its terms.
Nature and purpose of the processing: the Processing Purposes under this DPA include the provision of the mtribes Platform and associated Services to the Client. Deltatre provides a subscription to access and use the mtribes Platform (on a software-as-a-service basis only) as better described in the Agreement.
The Personal Data to be processed for the Processing Purposes concern the following categories of data subject in the Client Content: any end user of any Client’s end user applications owned or controlled by the Client with respect to whom the Client is data controller and processes Personal Data via the mtribes Platform.
The personal data to be processed concern the following categories of data: Client Data means the personal data relating to end-users of Client end-user applications that is submitted for the processing through the mtribes Platform. The Client shall refrain from processing via the mtribes Platform any special categories of Personal Data (as defined under Article 9 of GDPR), Personal Data related to criminal convictions and offences (as defined under Article 10 of GDPR), Personal Data of minors, any individual financial data, individual health information or government issued identification numbers.
As Data Processor Deltatre shall not disclose or communicate to third parties the Client Data processed under this DPA and shall refrain from contacting the Data Subject for Deltatre’s own business purposes. Deltatre guarantees the reliability of any person under Deltatre’s control who accesses the Client Data and ensures they have received adequate instructions and training with regard to the protection and management of such personal data. In line with the provision of the Agreement and pursuant to article 28 of the GDPR, Deltatre procures that every person under Deltatre’s control, who has access to Client Data, undertakes to maintain confidentiality, in addition to professional or statutory obligations of confidentiality, and are informed of any special need arising from the aforementioned DPA and the limitation of use to specific purposes.
Rights of Data Subjects and Cooperation
To the extent that the Client is unable to independently address a Data Subject request through its use of the mtribes Data Platform, Deltatre will assist the Client, at Client cost, and taking into account the nature of the processing, by appropriate technical and organizational measures, insofar as this is possible, for the fulfilment of the controller’s obligation to respond to any requests from Data Subjects relating to the processing of Client Data for the Processing Purposes under this DPA – including the exercise of the right to the portability of personal data processed under this DPA, pursuant to art. 20 of the GDPR, ensuring that the same can be transmitted in a structured format, commonly used and readable by any automatic device.
Deltatre can only correct, delete or block the processing of personal data for the benefit of the Client and when instructed to do so by the Client: should a Data Subject send directly to Deltatre a request relating to the processing of his/her Client Data, Deltatre must address the aforementioned request to the Client without any undue delay, unless EU or EU Member State requires otherwise. The Client is responsible for answering to any of such Data Subjects request.
Deltatre promptly notifies the Client any communication from the Supervisory Authority or Judicial Authority related to the processing of Client Data under this DPA, by sending a copy of the requests received and collaborates in order to ensure that all the rights provided for by the EU data Protection Law are respected. For sake of clarity, the Client is responsible to respond to such requests from the Supervisory Authority and Deltatre does not respond that request except on documented instructions of the Client or as required by EU or EU Member State Law.
Deltatre provides reasonable cooperation, information and assistance to the Client – at Client’s cost- in order to satisfy the Client’s obligation to proceed with a Data Protection Impact Assessment related to the Client’s use of the mtribes Platform pursuant to art. 35 and ss of the GDPR. In its role as a processor, Deltatre provides reasonable assistance to the Client in ensuring compliance with the obligations set forth in Arts. 32-36 GDPR, with regard to the processing of Client Data for Processing Purposes, taking into account the state of the art, the costs of implementation and nature, scope and context and purpose of the processing and the information available to Deltatre.
Following expiry of 30 days from termination or expiry of this Agreement, Deltatre shall delete all the Client Data after the end of the provision of services relating to processing, and including any existing copies unless Union or Member State law requires storage of the personal data. Deltatre may retain a copy of such Client Data, for as long as liabilities and responsibilities can be derived from the performance of the provision of the Services.
Deltatre will notify the Client if a Data Breach occurred in respect of client Data, even with its Sub-Data Processor without undue delay from when it has become aware of it; the notification must contain all the requisites foreseen by the art. 33, paragraph 3 of the GDPR (the nature of the violations, the involved parties, the possible consequences and the new security measures implemented) to the extent those are available to Deltatre. Deltatre will provide the Client with reasonable cooperation in the adoption of necessary actions designed to limit the negative effects of the event and restore the previous situation – at Client’s cost unless the Data Breach is caused (i) by a failure of Deltatre to comply with the obligations that the EU Data Protection Law imposed directly solely on data processors and/or (ii) by an act of Deltatre outside of or contrary to Client’s lawfully instructions.
Taking into account the state of the art, the costs of implementation and the nature, scope, context and purpose of processing, as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons, Deltatre shall adopt and implement the technical and organizational security measures, to ensure a level of security appropriate to the risk (of loss, alteration, unauthorised disclosure of, or access to the Client Data). The Client is responsible for reviewing the information made available relating to data security and making an independent determination as to whether the mtribes Platform meets Client’ requirements. Deltatre may make such changes to the technical and organizational security measures as Deltatre deems appropriate from time to time, but no such changes will reduce the overall level of protection for Client Data.
Upon Client reasonable request, and subject to the confidentiality obligations Deltatre makes available information to demonstrate compliance with the obligations laid down in this DPA. Not more than once a year the client may request reasonably in advance an audit – at Client’s cost- of the procedures relevant to protection of Client Data processed on behalf of the Client, also by sending delegated officials to the premises of Deltatre. Before the commencement of any such on-site audit, the Client and Deltatre shall mutually agree upon scope, timing and duration of the audit and the reimbursement rate for any expenses Deltatre incurs in the course of such audit. The process of such audit will be agreed by Client and Deltatre in a manner that does not disrupt, delay or interfere with Deltatre’s performance of its business activities and the Client shall procure that individuals carrying out the audit are subject to confidentiality obligations. For the sake of clarity, Deltatre can provide any current reports or statements of evidence issued by an independent third-party auditor, and/or any copies of the relevant external certifications provided by Deltatre Sub- Data Processor in lieu of the audit on third party data centers.
Client’s responsibilities: the Client shall be responsible for (i) the security related to its environment and its database; (ii) the security relating to its configuration of the mtribes Platform and (iii) the use of the mtribes Platform and Services. In addition to, and without prejudice with to generality of the abovementioned, the Client shall be responsible for securing its account authentication credentials, protecting the security of the Client Data when in transit to and from the mtribes Platform and for taking any appropriate steps to securely encrypt or back up its Client Data.
Sub-Data Processor: The Client acknowledges and agrees that (i) Deltatre may retain Affiliates as Sub-Data Processor and (ii) Deltatre and its Affiliates may, subject to this Section, engage third parties Sub – Data Processor in connection with the provision of mtribes Products and Services and hereby consents to Deltatre’s use of Sub- Data Processor in respect of processing of Client Data for the Processing Purposes. The current list of Sub- Data Processor is available here […]
Engagement of Sub- Data Processor: With regard to the appointment of a Sub- Data Processor for carrying out specific processing activities for the Processing Purposes, Deltatre or Deltatre’s Affiliates:
Enter into a written agreement imposing compliance with obligations and instructions that meet the requirements of article 28 of the GDPR, such obligations and instructions to be equivalent to those provided for in this DPA will be imposed on the Sub- Data Processor (to the extent that such obligations and instructions relate to the processing of Client Data on behalf of the Client for the Processing Purposes);
if the relationship with the Sub- Data Processor involves a transfer of Client Data that would be prohibited under EU Data Protection Law absent the applicable safeguards, ensure that the Standard Contractual Clauses – or any other equivalent safeguards- are at all relevant times incorporated into the agreement between Deltatre and the Sub- Data Processor. For this purpose, the Client hereby agrees that the Data Processor enters into the Standard Contractual Clauses as “data exporter” on behalf of the Client;
Restrict the access of the Sub-Data Processor to Client Data to what is strictly necessary for the Processing Purposes;
remain fully responsible towards the Client for the respect of the obligations deriving from this DPA for any act or omission of the Sub-Data Processor which involves a violation of the same, unless the Client has given directly instructions to the Sub- Data Processors.
For sake of clarity, sub-contracting in the meaning of this provision does not include ancillary services requested by Deltatre by third parties for the provision of the mtribes Platform and performance of the Services. These are, for example, telecommunication services, support for users – unless Deltatre has access to personal data-, cleaning, control or erasure of multimedia data. In order to safeguard data protection and security, Deltatre in any case concludes legitimate agreements with such third parties.
New Sub- Data Processor: Deltatre may at any time change and/or add Sub – Data Processor to the then current Sub- Data Processor. Each time Deltatre wishes to appoint a new Sub Data Processor in respect of the processing of Client Data for the Processing Purposes it will notify of the changes before the new Sub-Data Processor process any Client Data. If the Client has reasonable basis and well-founded concerns around data protection issues to object to Deltatre’s use of a new Data Sub- Processor, the Client shall notify Deltatre in writing within 5 business days after the receipt of Deltatre’s notice regarding such new Data Sub Processor. In the event that the Client objects in writing to a new Sub-processor(s) on a reasonable basis, Deltatre shall work with the Client in good faith to find commercially reasonable change in the provision of the Services which avoid the use of that proposed Sub- Data Processor. Where such change cannot be made within 30 days from Deltatre receipt of the objection, Deltatre may, at its discretion, decide to terminate the Agreement in accordance with Section 13.4 of the Agreement.
Without limitation to the responsibilities under the Agreement, the Client is solely responsible for: (i) complying with its obligations as Data Controller under Applicable Data Protection Law and any other obligations imposed by applicable laws to which the Client is subject (both in respect of the processing of Client Data and any personal data relating to Deltatre staff provided to the Client by Deltatre for the purposes of managing the relationship between the parties) ; (ii) the Client Data submitted to for the processing and subject to Deltatre’s obligations under the Agreement and this DPA; (iii) at any time obtaining from the Data Subjects all necessary consents under the Applicable Data Protection Law; (iv) at any time providing the Data Subject any notices required by Applicable Data Protection Law including sufficient information on the processing of their personal data; (v) comply with the principle of minimization and ensure that only the personal data which are relevant, adequate, and absolutely necessary for carrying out the purpose for which the data is processed are transmitted for the processing; (vi) ensuring that no special categories of Personal Data (as defined under Article 9 of GDPR) or Personal Data related to criminal convictions and offences (as defined under Article 10 of GDPR) or Personal Data of minors or similar sensitive information under other comparable laws or regulations (including without be limited to any individual financial data, individual health information or government issued identification numbers) are submitted for the processing; (vi) ensuring not to enable, directly or indirectly, any person or entity other than the Authorized Users to access and use the mtribes Products (or permit others to use) other than as described in the Agreement.
The Client shall: (i) conduct regular documented reviews of the Client Data and communicate to Deltatre the Client Data – if any- that are no longer required to be processed and need to be deleted accordingly; (ii) in any case, at any time, promptly notify Deltatre in the case some Client Data are no longer required to be processed asking to Deltatre to delete such data accordingly; (iii) respond to any request from the Data Subjects exercising data subjects’ right under Chapter III of the GDPR, and (iv) in the case a personal data breach occurred, notify at its costs, the Supervisory Authority and Data Subject of the occurred data breach.
Liability The Client shall indemnify and hold harmless Deltatre (and each of their respective officers, employees and agents) from any losses, costs, expenses, fines and/or sanctions, damages and any liability of any kind (be it foreseeable, contingent or not) arising from or in connection with the processing and/or any violation of applicable laws, including Applicable Data Protection Laws due to a failure to comply with the obligations imposed by Applicable Data Protection Law on controllers.
Deltatre shall indemnify and hold harmless the Client (and each of their respective employees and agents) from any loss, cost, expense, fine and / or sanction, damage and any liability of any kind (be it foreseeable, contingent or not) arising from or in connection (i) with any failure of Deltatre to comply with the obligations imposed by EU Data Protection Law specifically directed solely to the processors and in respect of its processing of Client Data for the Processing Purposes; or (ii) with an act of Deltatre which is outside or contrary to the lawful instructions issued by the Client in respect of the processing of Client Data, provided that in any case Deltatre shall be exempted for any responsibility if the event giving rise to the damage is not under the control of Deltatre.
Parties are aware that both the Client and Deltatre may be held liable for the entire damage caused by the processing of Client Data for the Processing Purposes in order to ensure effective compensation of the Data Subjects. In the case Deltatre paid full compensation for the damage caused by the processing activities carried out on behalf of the Client in relation to Client Data, it is entitled to claim back from the Client that part of the compensation corresponding to the Client’s part of responsibility for the damages.
The limitations and exclusions of liability outlined in Clause 19 of the Agreement shall apply to the above indemnities (to the extent permitted by Clause 19 of the Agreement, and by applicable law).
International Transfers: Deltatre will not transfer Client Data outside the European Economic Area (“EEA”) unless it takes such measures as are necessary to provide adequate protection for such personal data as envisaged under EU Data Protection Law.
Amendments: Deltatre may from time to time amends this DPA if Deltatre reasonably consider to be necessary in order to address the requirements of any applicable law.
Severability: Should any provision of this DPA be or become invalid or unenforceable, then the remainder of this DPA shall remain valid and in force. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision that comes as closely as possible to the parties’ initial intent.
Assignment: This DPA may be assigned only in connection with a valid assignment pursuant to the Agreement. Should the Agreement be assigned by a party in accordance with section 21.1 of the Agreement, this DPA will be automatically assigned by the same party to the same assignee.
Duration: This DPA starts from the date of the Client signed the Agreement and will remain in force until the termination or expiration of such Agreement in accordance with the provision of the Agreement.
Law and Jurisdiction This DPA and any dispute or claim arising from it or in relation to the subjects of the present DPA must be governed in accordance with the law and the jurisdiction governing the Agreement.
The following terms used in this Agreement and in the Annexes thereto shall have the following meanings:
“Applicable Data Protection Law”: all worldwide data protection and privacy laws and regulations applicable to the personal data in question, including, where applicable, EU Data Protection Law.
“Data Controller”, “Data Processor”, “Data Subject”, “personal data” and “processing” have the meaning given by the EU Data Protection Law.
“EU Data Protection Law”: (i) Regulation 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the Processing of Personal Data and on the free movement of such data (General Data Protection Regulation) (the “GDPR”); (ii) the EU e-Privacy Directive (Directive 2002/58/EC); and (iii) any and all applicable national data protection laws made under or pursuant to (i) or (ii); in each case as may be amended or superseded from time to time.
“Technical and organizational security measures” measures intended to protect personal data from accidental or illegal destruction or loss, alteration, disclosure or unauthorized access, in particular when the processing involves the transmission of data on a network, as required by the applicable law in Art. 32 GDPR and all further technical and organizational measures necessary to guarantee a level of safety appropriate to the risk, taking into account the nature, object, context and purpose of the treatment implemented, as well as the risk of various probabilities and severity for rights and freedoms of natural persons.
“Data breach”: a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data transmitted, stored or otherwise processed;
“Supervisory Authority”: an independent public authority which is established by a Member State pursuant to Article 51 responsible for monitoring the application of the GDPR;
“Sub- Data Processor”: any processor appointed for the processing (i) by the Data Processor, or (ii) by any other “sub-data Processor” of processing personal data on behalf of the Data Processor, always in accordance with the instructions of the Data Controller;
“Standard Contractual Clauses”: standard contractual terms, for the transfer of Personal Data from a Data Controller located in European Economic Area to people established in third countries, adopted by the European Commission pursuant to the Commission Decision of 5 February 2010 on standard contractual clauses for the transfer of personal data to processors established in third countries under Directive 95/46/EC of the European Parliament and of the Council as may be amended and/or replace by the European Commission from time to time
The mtribes digest: Getting started with personalization
A collection of resources covering how organizations are approaching personalization
The importance of personalization
How to: Target specific audiences
How do you personalize every interaction?
Learn from real-time insights and continuously improve your target marketing.